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Department of Information Systems

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Co-sponsored by the

Information Systems Department

Office of Technology Development

NSF-Funded ADVANCE Project



"Making Sense of Communities on the Web"

 Anatoliy Gruzd, Ph.D.

Assistant Professor

School of Information Management, Dalhousie University

"Internal Open Innovation: Connecting a Decentralized Company"

 Sheldon Sloan, MD, MBE

Vice President, Policy

Johnson & Johnson Corporate Office of Science and Technology

DATE: Monday, March 8, 2010

TIME: 11:30am-1:30pm (followed by discussion)

LOCATION: GITC Building, Room 3710



Gruzd Abstract

As a way to gain greater insights into the operation of online communities, this work applies automated text analysis techniques to text-based computer-mediated communication to identify, describe and evaluate underlying social networks among online community members. The main goal of this research is to find a way to use computers to discover social ties that form between community members from their digital footprints. As part of this work, a web-based system for content and network analysis called the Internet Community Text Analyzer (ICTA) is being developed (

Sloan Abstract

Connectivity is an essential component for successful collaboration in a decentralized organization.  The J&J Corporate Office of Science and Technology is currently working towards putting together a toolbox of Web 2.0 platforms that will help facilitate open innovation both internally and externally.  These tools enable finding information or people as well as allow you to further the collaboration by forming communities of practice.  One of these tools, LINK (Leveraging Internal Knowledge, the global Johnson & Johnson search engine) has now been deployed across all R&D and Operations worldwide.   Currently there are close to 15,000 users and over 100 million search terms in the LINK database.  Another tool championed by COSAT is the R&D Universal Search gadget (a Google-like solution to R&D questions).  The R&D Universal Search has over a dozen internal sources that make up the database and growing.  Taken together, LINK and R&D Universal Search can be viewed as facilitating internal open innovation.  Ultimately, it is not good enough to only "know what J&J knows" but also what to do with that information. The next natural step is how to maximize the interaction from these tools, in essence forming communities of practice.  On the COSAT web site, there are wiki pages, discussion forums, and symposium management tools initiated and supported by COSAT.  These can be quickly set up for groups and maintained without heavy administrative input making them an easily managed solution.  In summary, COSAT's vision is to make available a comprehensive toolbox that facilitates connectivity to fuel collaboration and convergence.


Dr. Anatoliy Gruzd is an Assistant Professor in the School of Information Management at Dalhousie University in Canada. He earned his PhD in Library and Information Science at the University of Illinois at Urbana-Champaign and also holds a MS in Library and Information Science from Syracuse University as well as BS and MS degrees in Computer Science from Dnipropetrovsk National University in Ukraine. Dr. Gruzd's current research includes the development of various automated text mining techniques and visualization tools for uncovering social networks between online participants based on their digital footprints alone. His other research interests include online communities, context-aware information retrieval and digital libraries. He is a participant in a three-year collaborative research initiative called Network Assessment and Validation for Effective Leadership (NAVEL), part of the GRAND (Graphics, Animation and New meDia) network whose goal is to develop Canada's position as a global leader in new media, animation and games. Dr. Gruzd's work has been presented and published in peer-reviewed journals and conferences, including Information Processing and Management, The American Society for Information Science and Technology, Digital Libraries and Networked Learning.

Dr. Sheldon Sloan joined the Corporate Office of Science and Technology in 2004, as Vice President, Collaboration & Scientific Excellence.  He is responsible for developing new programs to facilitate scientific collaboration in Johnson & Johnson.  In particular, he leads efforts to create information networks aimed at improving both the exchange of scientific knowledge and the identification of scientific expertise across all J&J R&D communities.  He is also responsible for corporate-wide policies as they relate to pre-clinical and clinical research. Dr. Sloan came to Johnson and Johnson from Janssen Pharmaceutica where he served as the Senior Director of CNS Medical Services.  Before joining Janssen, he was an Assistant Professor of Medicine at Rush Medical College and was the director of the Gastrointestinal Motility Laboratory at Rush Presbyterian-St. Lukes Medical Center in Chicago.  He has over 100 scientific citations, authoring numerous publications for peer-reviewed journals, abstracts, as well as book chapters. Dr. Sloan received his medical degree from Rush Medical College in Chicago, and completed a residency in internal medicine and a fellowship in clinical Gastroenterology at Rush-Presbyterian-St. Luke's Medical Center.  He then completed a research fellowship in gastrointestinal motility at Northwestern University Medical School. Most recently he completed a Masters degree in Bioethics from the University of Pennsylvania.

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