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Description:
The primary goal of this project was to build knowledge about how to maximize the effectiveness of different modes of use of multi-media, anytime /anyplace group support systems. This project integrated work on theory development, empirical research, and technology innovations. It extended previous work on distributed asynchronous text-based group support systems by adding the use of Web-based multi-media tools to text based communication, and the use of mobile or pervasive devices.
We ran different experiments with different combinations of communication modes used by the same group over a period of time, and studied virtual teams using mobile wireless web-enabled devices. We also focused on several areas of research which have received little attention from other researchers but which appear promising: the interaction of task and technology requirements, the development of web-based multi-criteria decision analysis tools that can be used with any computer-mediated communication system, and the interaction of cultural characteristics with technology. In addition, we used field experiments and field studies of groups of students undertaking collaborative assignments online as part of their coursework.
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